CALL US AT +97333547474
CALL US AT +97333547474
Terms and Conditions
These Terms and Conditions govern your use of the Khobar Limousine website and services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
Reservations and Payments
Total charges incurred are billed to the client’s credit card unless invoice arrangements have been made and approved in advance or there is an existing corporate billing account. Khobar Limousine accepts VISA, MasterCard and American Express credit cards. Cash may also be accepted, subject to an authorized credit card guarantee and identity validation for security purposes. Additional ID verification may also be necessary.
- Smoking is strictly prohibited in our vehicles.
- Accepted Credit Cards: Visa / American Express / Master Card.
Cancellation and Refund Policy
- Cancellations are generally accepted without charge up to 24 hours before the scheduled pick-up time.
- Cancellations within 8 hours of service or no-shows will incur full charges.
- Changes made with less notice may result in additional charges.
- Cancellations, changes, or new reservations must be communicated to [email protected]
User Responsibilities
- Users are responsible for providing accurate and up-to-date information when making reservations.
- Users are expected to comply with all applicable laws and regulations while using our services.
Intellectual Property
- The content on the Khobar Limousine website, including text, images, logos, and trademarks, is the property of Khobar Limousine and is protected by copyright laws.
Users are not permitted to reproduce, distribute, or modify any content from our website without prior written consent.
Wait Time
- 60-minute grace period for airport arrivals, then hourly charges apply.
- 15-minute grace period for other transfers, then hourly charges apply.
Additional stops
- Extra stops incur a minimum fee per stop with a 15-minute wait period. Additional wait time is charged hourly.
Meet and Greet Services
- Included in all airport arrivals.
No Shows
- If you do not see your chauffeur, please call our office immediately at +973 33547474 to avoid the full-charge “no-show” fee.
Arrival Time for Chauffeur
- Factors like road conditions may affect arrival time. No refunds for delays beyond control.
Baggage and Property
- Khobar Limousine is not responsible for any baggage or belongings left in the vehicles. Kindly ensure before leaving the vehicles for all your valuables
Special Events & Peak Demand
- Premium pricing may apply during special events. Notice period for cancellation vary during this time. Kindly check at the time of your booking regarding any update to cancellation policies.
Excess Cleaning & Damage
- The client is responsible for any damage or excessive cleaning required during the use of our services. A charge of 50 USD will be applied to the client for any cleaning necessitated by the client’s actions, such as vomit, throwing of beverages, or other similar incidents.
Passenger Conduct
- Refusal to transport individuals under the influence of illegal substances. Minors are prohibited from consuming alcohol or drugs in the vehicle
Limited Liability for International Travel
- Khobar Limousine is not responsible for obtaining visas or other travel documents required for international travel. Passengers are responsible for ensuring that they have the necessary visas and travel documents before traveling. Khobar Limousine is also not responsible for any delays or denied entry at international borders or airports. Passengers are responsible for complying with all applicable laws and regulations related to international travel. The service provider shall not be liable for any losses or damages arising from the passenger’s failure to obtain the necessary visas or travel documents, or from any delays or denied entry at international borders or airports.
Email Confirmation
- New reservations, changes, and cancellations can be made via email. Urgent requests should be confirmed by phone.
- Ensure to receive email confirmation for any transaction.
If you have any questions or concerns about our Terms and Conditions, please contact us at [email protected].
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Khobar Limousine: Luxury transportation experts with a decade of experience. Offering a luxurious fleet including BMW 7 Series, Mercedes V-Class, and Lexus. Serving Khobar, Dhahran, Dammam, Jubail, Riyadh, and Bahrain.